GXS Service Parts Visibility

The global nature of today’s manufacturing industry means that you need real-time visibility into the critical events that occur across your service parts-related supply chain. The timely delivery of service parts is essential to ensure that equipment such as computers, printers, diesel engines, cars and aircraft are able to operate efficiently with minimal downtime.

A shared, web-based view of service parts-related logistics information, including cross-border, multi-modal logistics and distribution-related information can greatly improve your service supply chain performance. GXS’s fully hosted Service Parts Visibility solution provides real-time visibility into global spare parts shipments. GXS Service Parts Visibility solution provides:

• True end-to-end visibility of outbound service parts shipments across a variety of industries
• Improved availability of equipment due to reduced downtime waiting for service parts to arrive
• Real-time monitoring of in-transit inventory levels, reducing the need for expedited air shipments
• Lower risk of counterfeit parts entering a company’s service supply chain
• Effective performance monitoring of third-party logistics providers

GXS Service Parts Visibility solution provides the following benefits:

• Improves customer satisfaction
• Improves cross border processing of service parts shipments
• Minimises out of stock situations
• No proprietary software to install or maintain

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