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Webinars

To compete effectively, you need to stay on top of business and technology-driven B2B integration issues. You will find OpenText GXS webinars a great source of information and inspiration as you plan to meet challenges in your organisation. The on-demand sessions below include industry experts discussing future trends, experiences of those who have successfully tackled issues you may be facing today and some solid, basic educational webinars to get you started with B2B integration. Sessions are categorised by topic and industry:

B2B Outsourcing

How ERP Projects Benefit from Integration to B2B Networks

Discover the benefits of integrating B2B and the back-office in this educational on-demand webinar with Stefan Ried of Forrester.

How Cloud B2B Integration Enables Michelin’s International Operations

Michelin is a perfect example of a company that needs to support its customers all around the world. The dynamic nature of the automotive industry and the significant growth opportunities in emerging markets present challenges. In this webinar Michelin will discuss some of these challenges and how they achieved the flexibility and scalability required to support their global operations.

Key Findings From Stanford Research on the Business Value & Adoption Trends for B2B Integration

Stanford University’s Global Supply Chain Management Forum concluded an independent research study on the business drivers and use of B2B integration and e-commerce solutions at companies of different sizes, across various industries around the globe. During this 30-minute webinar, lead researcher, Dr. Barchi Gillai, will discuss the key findings from the report: “B2B Integration: Business Value and Adoption Trends”.

Key Findings From Stanford Research on the Business Value & Adoption Trends for B2B Managed Services

During this 25-minute webinar, lead researcher, Dr. Barchi Gillai, will discuss the key findings from the report: “B2B Managed Services: Business Value and Adoption Trends”. Key metrics from the study, along with a corresponding analysis, will be presented to help you gain valuable insights for planning and managing your evolving B2B integration programmes.

Maximising Your Return on ERP & B2B Integration

ERP investments are a major cost. If you rely on ERP systems to provide you with business information or are responsible for ERP projects, there is one area, often overlooked, that offers additional business benefits and greater return on investment. B2B integration is that area and it applies whether you are consolidating multiple ERP instances or integrating to ERP’s such as SAP, Oracle, JD Edwards or Microsoft Dynamics AX. View this webinar to learn a best practice approach gained from over 165 ERP business-to-business (B2B) integration projects.

e-Invoicing

E-Invoicing: Launch Check list – What to look for with your next e-invoicing project

Convinced of the advantages of e-invoicing, but not sure where to start? Mapping out your e-invoicing strategy can help you on the journey.

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Two Key Reasons You Cannot Ignore E-invoicing

Financial benefits. Risk mitigation. These two compelling reasons are the motivation to implement an electronic invoicing solution. Automated, integration invoicing is shown to deliver operational efficiencies and 60-80% cost reduction. And of course, remaining in compliance with government regulations is a given.

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e-Invoicing In Manufacturing – How Advanced Are You?

e-Invoicing is an important requirement for manufacturers as they look to expand, as well as support their customer’s globalisation moves into different regions, such as Latin America and Mexico. Discover the key to a successful e-Invoicing implementation in manufacturing by viewing this on-demand webinar.

It Takes Two to e-Invoice: Why IT Should Align With Finance on e-Invoicing

Business leadership roles increasingly require IT’s support if they are to meet their strategic objectives. CFOs in particular need to be working more with IT as electronic invoicing is now a mainstream financial activity. This webinar discusses the key steps businesses must take to successfully align their business leadership.

Marks & Spencer: Achieving 100% Electronic Invoicing

View this webinar with Michael Brady, Programme & Change Manager, Marks & Spencer to learn how M&S achieved 100% success in their electronic invoicing programme with 2,000 small and mid-size suppliers in just one year. Learn how your company can implement electronic trading with small and mid-size partners, regardless of their geographic location and B2B e-commerce capability.

EDI + E-invoicing = Compliance

Electronic invoicing with regulatory compliance may not be as complex and challenging as you have been led to believe. This webinar outlines the different forms of e-invoicing compliance, including tax data, authenticity, integrity and archiving. It also discusses AS2, value-added networks, point-to-point, EDI, digital signatures and web portals, explaining which methods are compliant and why in a simple and straightforward manner.

Building B2B Communities

Applying a ‘Marginal Gains’ Approach to Improving Retail Supply Chain Performance

Today’s retail industry is under constant pressure to be more responsive to changing consuming demand and competitive pressures. Ensuring that your B2B platform is fit for purpose and allows you to conduct business electronically with your trading partners can be a challenge for many companies. This webinar discusses how taking a ‘Marginal Gains’ approach to deploying a B2B environment can ensure that a retailer has the correct B2B environment to suit their business requirements, and also looks at the benefits of using a cloud based collaboration platform to improve trading partner engagement across a retail supply chain.

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How OpenText Active Community Enhances Community Management Strategies

Community management is an increasingly important strategic initiative which many businesses do not know how to address. Businesses work with a globally diverse group of trading partners so it is important that processes can be put in place to improve day to day communications with a trading partner community. This webinar discusses why companies need to improve community management processes, how this helps to strengthen compliance processes, and provides overview of OpenText Active Community, Supplier Registration and Information Management.

How Will the Dodd-Frank Conflict Minerals Rule Impact Your Supply Chain?

Companies are undertaking information governance initiatives to adhere to the numerous regulatory compliance rulings introduced by governments around the world. One initiative is the Dodd-Frank Conflict Minerals Rule. This webinar provides an overview of how the new rule is being introduced, reviews how different industries are preparing for the reporting process, describes how to implement an assessment process to identify conflict minerals usage across a supply chain, and explains how community management tools can help with the reporting process.

How Tesco Uses the Cloud to Work With its Suppliers

Tesco is leveraging the OpenText Cloud to enable improved purchasing practices and as a result has reduced the time to set up and approve new suppliers by 66%. Hear about Tesco’s experience in standardising global procurement, how Cloud-based community management streamlines business-to-business (B2B) processes and accelerates time to market for companies like Tesco. This webinar is essential viewing for any company looking for ways to improve supplier, vendor, distributor, partner or customer compliance and information management processes.

OpenText Intelligent Web Forms (IWF)

During this 30-minute webinar you will learn about the options you have to maximise the efficiency of your supply chain by B2B-enabling your domestic and global small and mid-sized suppliers and customers. Use cases across industries are presented as well as examples from current customers. A demo of two scenarios for using Intelligent Web Forms to send and receive documents is included.

Enable Your Excel-Based Trading Partners

Learn how you can exchange critical business documents electronically throughout the world by leveraging Microsoft Excel.

How to Receive Electronic Orders From 100% of Your SMB Customers


If you only receive electronic orders from your largest customers you are missing out on a better return from your B2B investment. It is now both easy and affordable to automate your sales order process with every customer ― even small and medium-sized (SMB) companies.

EDI and B2B Integration

Creating Data without the Data Entry with OpenText Fax to EDI

You can’t choose how your customers communicate with you which means you’re often inundated with faxed orders or invoices that have to be manually digitised. But what if you could eliminate the headache of rekeying that data into the format you desire? View this on-demand webinar to learn how to digitally enable your SMB trading partners.

Roadmap for Improving Your Integration Strategy: The 7 Things You Must Know (and Do!)

In this exclusive 45-minute webinar, Gartner Research VP, Benoit Lheureux discusses the potential impact that these innovative and disruptive technologies will have on your organisation’s B2B integration strategy. He provides a strategic roadmap that outlines the seven things you need to know (and do) to ready your business and technology strategies in order to operate successfully in this new and dynamic landscape.

How to Determine the Best Communications Protocols for B2B Integration

View this webinar to understand the specific challenges around B2B communications as well as connectivity decisions and alternatives available. This webinar covers communications protocols available, including the most popular industry and region-specific protocols e.g. AS2, FTP, VPN, SFTP, FTPS, what you should consider to make the right decision on the approach for your company, how the various types of protocols e.g. business, application, security and basic protocols work and the variety of service options available to get implemented according to your needs and timetable.

Call to Action: Upgrading and Modernising Your B2B Integration Strategy

Many IT organisations today are feeling the tension of contending with an aging, legacy B2B infrastructure—along with insufficient B2B integration solutions and process analytics—that simply do not support IT innovation, new business mandates and e-commerce requirements. In this exclusive one hour webinar, Gartner Research VP Benoit Lheureux discusses the key B2B integration challenges and business trends that are driving CIOs, IT leaders and technical professionals to modernise B2B environments.

AS2—What are my Implementation Options

This webinar provides an overview of AS2 implementation challenges and the right approach for your company featuring OpenText GXS’s John Radko, Chief Technology Strategist and Bob Heidish, Global Product Manager.

How B2B Completes ERP

ERP systems rely on information from various sources, including external business partners. This information often needs to be shared with external trading partners, so integrating with a B2B platform helps to “complete” your ERP system, connecting you to external trading partners. This thirty minute webinar explores the business benefits and technical implications you can expect from a managed services approach to B2B integration with your ERP environments.

Supply Chain

B2B Analytics – Unlock the Value of Data in Your Supply Chain

Analytics has been at the top of the CIO’s technology agenda for some time. With major advances in data analytics technology becoming more available, companies are recognizing that the ability to acquire business data and quickly analyze it enabling them to make better, faster business decisions. This 30 minute webinar discusses how you can use analytics to unlock the value in your business-to-business (B2B) data, specifically to improve your B2B processes.

New Channels = New B2B Challenges: Connecting With Consumers in an Omnichannel World – Part One & Two

Existing sales channels are evolving while new channels are emerging. Learn from the latest trends and best practices in retail, regardless of what industry you are in, and maximise the opportunity to grow your business in challenging economic times. During this webinar your will understand more about how consumer trends are impacting your B2B supply chain networks and programmes, and some of the creative ways in which your company can respond.

Operational Intelligence in B2B: What is it and why you Need it

View this webinar and find out what B2B operational intelligence could do for your business. Learn how it can help prevent errors before they impact you as well as proactively tracking transactions and processes against your business rules while they are still “in-flight”.

Adapt to Survive Supply Chain Disruptions

We are in an increasingly disruptive supply chain environment, with natural disasters and social and economic change potentially impacting the profitability and customer satisfaction in any company. Every company needs to have a plan to alleviate any impact in their business. This forty five minute webinar will outline key areas that you need to review and some practical steps to improve on your current situation. Examples of companies who are already increasing resilience in their operations to reduce the impact of disruptive forces across their supply chains will be referenced during the webinar.

Enhancing Customer-Centric Supply Chains

SCM World and Martin Christopher, Emeritus Professor of Marketing and Logistics at Cranfield School of Management, conducted a global survey of 819 cross-industry senior executives to gain an understanding of how organisations are exploiting the opportunities for collaborative working through adopting B2B e-commerce solutions. View this webinar, led by Martin Christopher, to hear the results of this very significant survey along with his analysis.

Improve Warehouse Automation Success With ASNs and Data Quality Management – Featuring Macy’s

View this webinar if your company is introducing ASN’s, starting a new warehouse/distribution centre automation project or simply looking to get more benefit from your existing warehouse automation initiatives.The webinar examines the return on investment realised with enhanced levels of warehouse and/or distribution centre automation, illustrated with recent third-party research results.

Maximise the Benefits of an Advance Ship Notice Implementation

The Advance Ship Notice offers a real return on investment if you take a holistic approach in deploying ASN or warehouse automation initiatives. View this webinar to learn about the four things that will make your ASN initiatives really successful and your company more efficient.

Beyond the Basics—Advance Ship Notice Best Practices

Discover how to understand the real value behind the ASN for both the supplier and the retailer—improved receiving, distribution capabilities, cost reduction, and accurate auditing.

Corporate-to-Bank Connectivity

Clear out the Clutter – Modernise Your International Payment Communications

Join Dr. Leo Lipis for this hour long, recorded webinar to learn why, as international business speeds up, the need for streamlined payment solutions is more important than ever. This webinar discusses multi-platform, cross-channel corporate to business communication platforms such as EBICS and the use of SWIFT CGI messaging standards for corporate-to-bank communications.

Corporate-to-Bank Integration in the Cloud

When Dow Corning Corporation (DCC) decided to upgrade its treasury technology to standardise, improve and enhance interactions with its banking partners, it still faced a challenge with corporate-to-bank integration. Watch this webinar to learn about the different connectivity options available to corporates and which approach DCC used to simplify connectivity with its banks around the globe.

Compliance in the Cloud: Raising the bar in Financial Services

Straight-through processing is a fact of life in Financial Services. Whether in transaction banking, consumer lending, corporate finance, or internal functions, the need for data integration and reliability is critical to competing successfully. Meanwhile, global regulators are taking a deeper look at operational risk and its consequences, resulting in higher capital requirements.

How to Improve Transaction Banking Time-to-Revenue With Client Lifecycle Management

Commercial banking clients look to their financial institutions for innovative, easy-to-use, and convenient treasury management solutions. In delivering client-facing solutions, financial institutions must balance customer satisfaction with cost-effective servicing and this means overcoming a number of client delivery challenges. This webinar discusses best practices for meeting these objectives.

SWIFT and Corporate—Partnering to Grow

Discover how this service creates the world’s largest “B2Bank” business network by establishing interoperability between the largest networks for financial transactions and B2B e-commerce across all continents, giving companies a single way to connect with banks, suppliers and customers. In this webinar, Matt Monaco, SWIFT and Mark Mixter, OpenText, discuss what this means for you and your company and address questions about corporates’ adoption of SWIFT, it’s value proposition, and how you can take advantage of SWIFT in your organisation.

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