GXS Boosts Retailers’ Drop Ship Initiatives with B2B Social Community Management Platform

Gaithersburg, MDSeptember 10, 2012— GXS, a leading provider of B2B integration services, today announced that its RollStream solution enables retailers’ drop ship solutions.  GXS RollStream assesses vendor capabilities and delivers supplier lifecycle management tools for drop ship and Omnichannel retailing. As a collaborative business social supply chain offering, GXS RollStream enables retailers to quickly establish guidelines and set expectations to ensure consumer satisfaction.

The rise in online shopping has made it necessary for leading retailers to offer consumers a broader range of merchandise to compete in today’s market. To keep up with demand, retailers are growing their drop ship programmes with vendors and suppliers to offer increased choice and availability. Fully understanding suppliers’ capabilities in relation to packaging, branding and shipping help create successful programmes from the outset.

Retailers interested in expanding their drop ship programmes can use GXS RollStream for surveying and identifying supplier capabilities and interest in direct-to-consumer initiatives. RollStream rapidly evaluates their ability to pick and pack individual units from warehouse locations, ship to home addresses via parcel carriers and exchange the associated purchase order, inventory and ASN EDI documents. Retailers can also use RollStream’s productivity tools to rapidly onboard the chosen suppliers into the drop ship programmes, by delivering outbound communications, monitoring response levels and walking each vendor step-by-step through a task-based workflow for enabling drop ship. Once onboarded, RollStream administers enhancements to drop ship programmes such as expedited shipping, custom packaging and gift wrapping.

“With the huge growth in couch commerce and tablet shopping, there has never been more pressure on retailers and e-tailers to expand the choice and availability of items for sale,” said Nick Parnaby, vice president extended enterprise solutions at GXS. “To make these items available for sale and engage broader communities of suppliers that offer them, retailers need to empower their merchandising and B2B teams with next generation productivity and process management tools.  That’s where GXS RollStream comes in.  It is specifically designed for assessing, engaging and enabling new vendors – activities retailers must excel at to protect and expand revenue streams.”

RollStream supports human centric B2B activities, allowing cross-functional personnel from both sides of a trading relationship to interact with one another.  From assessing capabilities and automation of trading partner agreement creation, to full lifecycle engagement and relationship governance, RollStream offers a single supplier information repository and interaction playbook. This provides retailers with a holistic view of their relationship with each of their suppliers. The product allows merchants to take a methodical approach to their drop ship programme by establishing clear guidelines and thresholds up front. RollStream also includes mechanisms for monitoring the performance of the defined programme as well as the participating partners themselves.

With RollStream, GXS supports the entire procure-to-pay lifecycle for retailers and order-to-cash for suppliers.  Drop ship is a vital aspect of a successful Omnichannel retail strategy. Focused on improving shipping and receiving through adoption of the Advance Ship Notice (ASN) and serialised carton labeling, companies can easily adapt their B2B programmes to serve evolving channels such as internet and mobile commerce. Using a cloud-style approach, GXS enhances the flexibility and agility of integration capabilities for buyers and suppliers. Its comprehensive B2B portfolio is used by more than 90% of the Fortune 500 general merchandisers and more than 200 large retail organisations across the globe to enhance procure-to-pay and logistics supply chain visibility, improve data quality and enable complex trading communities.

About GXS
GXS is a leading B2B integration services provider and operates the world’s largest integration cloud, GXS Trading Grid®. Our software and services help more than 400,000 businesses, including 72 percent of the Fortune 500 and 22 of the top 25 supply chains, extend their partner networks, automate receiving processes, manage electronic payments, and improve supply chain visibility. GXS Managed Services, our unique approach to improving B2B integration operations, combines GXS Trading Grid® with our process orchestration services and global team to manage a company’s multi-enterprise processes. Based in Gaithersburg, Maryland, GXS has direct operations in 20 countries, employing more than 2,400 professionals.  To learn more, see www.gxs.co.uk, read our blog at www.gxsblogs.com, follow us on Twitter at twitter.com/gxs and join us on LinkedIn at www.linkedin.com/company/gxs. You can also access our public filings with the Securities and Exchange Commission at www.sec.gov/edgar.shtml.

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Media Relations
Kirsty Stead
EMEA PR & Marketing Manager, GXS
Tel: +44 (0) 1932 776358 / +44 (0) 7887 825 515
kirsty.stead@gxs.com