GXS™ Makes Top 10 B2B e-Commerce Predictions for 2009

Sunbury, United Kingdom —  January 30, 2009 — GXS™, a leading provider of business-to-business (B2B) e-commerce solutions, today announced its Top 10 B2B e-commerce predictions for 2009. Thought leaders from GXS created the predictions based on research, news, trends, industry discourse and customer discussions. The predictions span vertical industries and incorporate many of the latest trends and factors affecting businesses around the world. The predictions are concentrated in three distinct areas: B2B Best Practices, Emerging Technologies and Financial Services. All the predictions are discussed in greater detail by the experts on Trading Grid Radio.

B2B Best Practices

1) Companies Turn to Outsourcing in Economic Downturn
The B2B outsourcing market will defy the cost-cutting trend and continue to grow as expected (18–20 percent year over year) because it can help companies not only cut costs, but also boost top line revenue, improve customer satisfaction and enhance supply chain effectiveness, even in a down market.

2) B2B Programs Gain Maturity
Companies with supply chains in less developed regions of the world will find that self-administered B2B programs cannot reach maturity fast enough to meet corporate goals. Businesses will turn to outsourcing to quickly establish mature global B2B programs.

3) Enterprise Resource Planning (ERP) Extends to the B2B Cloud
Difficulties integrating ERP into the B2B ecosystem will be overcome by the use of a collection point within a cloud service to enable both buy side and supply side users to access the same data, reconciling supply chain discrepancies and improving supply chain efficiencies.

4) Communities-R-Us: Companies Focus on Unlocking Costs Collectively
Organisations in 2009 will win and lose by the community they keep. They will focus and invest in unlocking value and reducing costs collectively and will work together to comply with the likely increase in global regulations this year.

5) B2B Strategies Incorporate Basic Desktop Applications
Microsoft Excel’s extensive use in the enterprise will lead to the incorporation of basic desktop applications into B2B strategies, with more and more companies using applications, such as Excel, as “ERP” applications.

Emerging Technologies

6) SaaS Providers Increase Customer Access to REST Web Services
The Web 2.0 phenomenon and the rise of agile web development frameworks have increased the ease of use and availability of URL-based web services significantly. In 2009, SaaS providers will increasingly expose existing Simple Object Access Protocol or “SOAP”-based web services with an alternate Representational State Transfer (REST) implementation. Companies will build new services with REST in mind to attract developers inside or outside the company to increase the value of the ecosystem.

7) War of the Clouds Reaches B2B
The majority of startups in the B2B space will use the major cloud platforms (Amazon, Google, Microsoft, Salesforce) as their foundation technology. Beyond this, cloud platforms will actively seek partners or develop their own technologies in B2B to round out their offerings and to act as a source of community membership.

8) OFTP 2.0 Rolls Out Across OEM and Supplier B2B Projects
This year companies will begin to capitalise on the next version of OFTP, OFTP2, to transfer files across the internet in a secure and reliable manner, using both file encryption and the secure exchange of digital certificates to ensure that files are exchanged safely between users.

Financial Services

9) Banks Focus on Banking
In 2009, banks will renew their focus on their core competency of selling money—in the form of loans, certificates of deposit (CDs) and other traditional financial products. Banks will look to improve existing processes and customer service, mitigate risk and retain as many of their corporate clients as possible.

10) Greening of B2B Results in Greater Adoption of e-Invoicing
As business balance their desire to “go green” with the need to operate at maximum efficiency, e-invoicing will be recognised as the foremost solution that meets both goals—reducing costs, saving time and drastically reducing B2B carbon footprints.

About GXS

GXS is a leading global provider of B2B e-commerce solutions that simplify and enhance business process integration and collabouration among trading partners.  Organisations worldwide, including more than 70 percent of the Fortune 500, leverage the on-demand services on GXS Trading Grid® to extend supply chain networks, optimise product launches, automate warehouse receiving, manage electronic payments and gain supply chain visibility.  GXS Managed Services, GXS’ B2B outsourcing solution, empowers customers with the expertise, technical infrastructure and program support to conduct B2B e-commerce with trading partners globally.
Based in Gaithersburg, Md., GXS has an extensive global network and has local offices in the Americas, Europe and Asia-Pacific regions.  GXS can be found on the Web at www.gxs.co.uk,  http://blogs.gxs.com and http://twitter.com/gxs.

All products and services mentioned are trademarks of their respective companies.


For further information please contact:

Denise Oakley, Director, Marketing Programmes International GXS
Tel – +44 (0) 1932 776408 / +44 (0) 7768 537 481 Email: denise.oakley@gxs.com