Sunbury, United Kingdom — March 31, 2008 — GXS™, a leading provider of business-to-business (B2B) e-commerce solutions, today announced that in 2007, 32 new customers selected GXS Managed Services, the company’s comprehensive B2B outsourcing solution. Additionally, GXS achieved 40 percent revenue growth in Managed Services in 2007 versus the previous year. Companies of all sizes in North America, Europe and Asia, across a wide range of industry verticals chose GXS Managed Services as the foundation for their global trading partner networks. Customer wins in 2007 include Arla Foods, Fairchild Semiconductor, Orbit UK, Shinhan Bank and Sun Microsystems.
Growth indicators for GXS Managed Services include:
100 percent growth in financial services customers from 2005 to 2007;
100 percent growth in logistics customers from 2006 to 2007;
69 percent growth in high tech customers from 2006 to 2007;
66 percent growth in GXS Managed Services Asia-Pacific customer base from 2006 to 2007; and
24 percent growth in GXS Managed Services European customer base from 2006 to 2007.
In a recent study1, conducted by the Stanford University Global Supply Chain Management Forum, it was found that companies deploying B2B outsourcing solutions experience a return that is 245 percent greater than their annual investment and a 62 percent improvement in customer satisfaction. Additional conclusions from the study indicate that companies that outsource B2B programs benefit not only from improved customer satisfaction, but also from improved B2B technical capabilities, greater competitive differentiation, greater inventory visibility, and increased system uptime and availability.
“Supply chain leaders and companies seeking to improve their supply chain operations are realising that B2B outsourcing is the ideal way to increase automation and reduce costs, while also gaining superior B2B capabilities,” said Bobby Patrick, senior vice president and chief marketing officer of GXS. “As more companies launch new business units and diversify their suppliers around the globe, supply chains have become nearly unmanageable in-house. Companies need experts in B2B integration to assist them in streamlining and automating. Our growth in this segment shows they are turning to GXS.”
GXS has more than 40 years’ experience in B2B e-commerce as well as 20 years’ experience in supporting full-service B2B outsourcing and hub/supplier integration programs. GXS Managed Services customers represent a variety of industries including consumer products, financial services, high tech, manufacturing, and retail. More than 200 companies currently use GXS Managed Services around the world, including Bank of Montreal, BB&T, Miller Brewing Company, National Instruments, Royal Bank of Canada, Shinhan Bank, Sun Microsystems, Thomson Consumer Electronics and WHSmith. GXS provides customers with world-class B2B program management including trading community management, global supply chain visibility, transaction management, data translation, systems administration and supplier performance reporting.
GXS is a leading global provider of B2B e-commerce solutions that simplify and enhance business process integration, synchronisation and collabouration among trading partners. Organisations worldwide, including 75 percent of the Fortune 500, leverage the GXS Trading Grid® to extend supply networks, optimise product launches, automate warehouse receiving, manage electronic payments and gain supply chain visibility. With an unmatched global presence, proven trading partner management and B2B outsourcing services, GXS’ on-demand solutions maximise the benefits of integration for businesses.
Based in Gaithersburg, Md., GXS’ extensive global network serves customers throughout the Americas, Europe, the Middle East and Africa and Asia Pacific regions. GXS can be found on the Web at www.gxs.co.uk.
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1 Stanford Global Supply Chain Management Forum, “Driving Business Value Through B2B Outsourcing” by Barchi Gillai and Tongil Kim, October 2007.
For further information please contact:
Denise Oakley, Director, Marketing Programmes International GXS
Tel – +44 (0) 1932 776408 / +44 (0) 7768 537 481 Email: firstname.lastname@example.org