Trading Grid Online is the centralised multi-lingual, Web-based portal that enables users to register for services, self-provision and self-service. Benefits include:

• Real-time visibility and process controls—Dashboards and powerful intelligent search capabilities enable you to react immediately to unforeseen challenges, reduce personnel time spent tracking and troubleshooting, and benefit from lower costs and higher revenues that result from more efficient processes.
• Maximise process efficiency— Define multiple-user profiles to tailor Trading Grid Online to specific language, screen layout, report format, and user authority level requirements.
• Quickly and easily obtain the expert support you need when and how you need it—Select online context-sensitive help or obtain technical support from the GXS experts via email, phone, or Live Chat.

Overview

Trading Grid Online provides you with an easy-to-use, intuitive, multi-lingual web-based interface, to quickly and easily monitor, administer, and manage your Trading Grid service environment. 
You can:

• Quickly view status of documents sent and received to enable you to take any actions that may be required.
• Easily start trading electronically with new business partners around the world without delay.
• Obtain the support you need when you need it, the way you need it, and in your local language.

With powerful and flexible visibility, administrative control, and support options you can have more confidence in your business activities and react quickly to changes while building an agile and adaptable environment.

Features

• Status Dashboards – immediately view real-time summary status of your documents and messages
• Powerful and flexible document search options – quickly and effortlessly obtain the specific information you need
• Easily customisable reports – format and sort your reports your way
• Online Bill Presentment – view a copy of your GXS invoice online; invoices for up to the prior six months are available
• Multiple user profiles – streamline each user’s process by defining each with a specific authority level, language, default display option
• Flexible support options – choose self-help with context-sensitive help or obtain support from the GXS Help Desk via email, phone, or Live Chat
• Single standard interface to all supported application services – easily add new services without having to log into a new site or learn a new interface