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GXS Product Information Manager, Retailer Edition (PIM for retailers) can reduce many of the bottom line impacts of bad product data. In fact, a PIM solution can enhance the customer experience providing top line revenue growth. Consider some of the benefits that can be obtained from the GXS PIM for retailers solution:
Reduce Time to Market
- Be the first to market with new products.
- Drive more consumers to your retail locations with a differentiated product selection.
- To speed up new product introductions, GXS PIM for retailers can set up structured workflows within your enterprise and help establish clear roles and accountability across merchandising, warehouse, transportation and store operations teams. Consistent product data can be updated in systems across the business.
More Knowledgeable Sales Staff
- Arm your sales staff with broader, higher quality product data.
- Close the sale with consumers by enabling store personnel to make competitive comparisons, quote specifications and explain warranty policies on demand.
- GXS PIM can enable you to capture and organise robust product content and distribute the content to sales training systems or in-store operations systems.
Richer Content for Consumer Decision Making
- Increase your closure rates through non-store channels by putting a wealth of information at the consumer’s fingertips.
- As more and more purchases are occurring on-line at business-to-consumer web sites, over-the-phone at catalogue call centres, or in retail locations at self-service kiosks, product information can be a differentiating factor in the sales process. GXS PIM can enable you to capture and organise robust product content and distribute the content to all of your sales channels.
Multi-Channel Consistency
- Ensure price, promotion, and product information is consistent across multiple channels.
- A true multi-channel environment requires a consistent experience for consumers whether they visit the store, print catalogue or web site. PIM for retailers can function as a centralised repository for product information across your enterprise.

Overview
Product Information Management, Retailer Edition lets you collect complete product data from all of your suppliers, direct it to the appropriate buyer or category manager for approval, and integrate it into all of your backend and store systems.
Features
- Data Repository—PIM utilises a flexible database to serve as your single repository for storing and managing all your product item, vendor and location information.
- Configurable Workflow—The Business Process Manager module allows retailers to graphically model business workflows across departments to efficiently process new items or changes to existing items.
- collaboration with Trading Partners—The PIM vendor portal allows suppliers to provide product data uniformly and electronically to the retailer. The vendor portal can be extended for retailer-specific information not supported by industry-accepted standards.
- Compliance and Support of Industry Standards—The compliance management capabilities provide interoperability between data pools, automated enforcement of industry standards and customisations for trading partner-specific rules.
- Content Management—The PIM provides information control and management through centralised, behind-the-firewall catalogue data repository; automated item cross-referencing and reconciliation; product hierarchy management; and category association.
- Integration and Syndication—Processed and approved product information stored in the PIM system can be made available for synchronisation with internal mission-critical systems such as POS, merchandise and space-planning systems.
- Contextual User Presentation—Retailers pursuing multi-channel initiatives can create an e-catalogue to augment an existing online presence or to establish a new presentation of their products.
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What can GXS do for you?
Product Information Management, Retailer Edition Supports:
EAN.UCC System Standards - XML messages for synchronising product information with retailers
EDI x.12 or EDIFACT - EDI messages for synchronising product information with retailers
PCATS - XML message for exchanging product information with the convenience store sector
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