Contact Support
Networks of Online Support
Self-service network for EDI users:
  • Track documents
  • Set up trading partners
  • Chat with an agent online

EC Support Net
http://support.gxsolc.com

One-stop for online information

  • Sign up for services
  • Login to GXS networks
  • Access tutorials
  • Look up network numbers in the Access Directory

Online Community
http://www.gxsolc.com

EDI service for small businesses

  • Use GXS TradeWeb Forms
  • Check out GXS directories
  • Access your EDI message box

GXS TradeWeb
http://gxstradeweb.gxsolc.com


Central GXS Customer Support Center 1-800-334-2255
Option 2, Technical Support
Support@gxs.com
Application Integrator (AI) 1-800-334-2255, ext. 3005
aihelp@gxs.com
Support Site
Support Site Registration
Business Exchange Services – Internet Transfer Expedite 1-877-326-6426
ecommreq@gxs.com
Technical Support Web Site
Customer Order Management 1-800-334-2255, ext. 3002
COMSupport@gxs
DCTS 1-800-598-0351
ECSCPRODCTRL@gxs.com
Desktop ASN 1-800-334-2255
deskasn@gxs.com
EDISwitch /Enterprise 1-800-334-2255, ext. 3005
enterprise@gxs.com
Support Site
Support Site Registration
GPC – Global Product Catalogue 1-800-334-2255, ext. 3000
GPCSupport@gxs.com
Information Exchange (IE) 1-877-326-6426
ecommreq@gxs.com
Technical Support Web Site
Information Exchange (IE) Enabling 1-800-655-8865
ESG@gxs.com
Technical Support Web Site
Network-Based Translations (NBT) 1-800-334-2255
webmaster.net@gxs.com
Network Community Manager (NCM) 1-800-334-2255
webmaster.net@gxs.com
Product Information Manager 1-800-334-2255, ext. 3002
PIMSupport@gxs.com
STEDI 1-800-877-4210
iepssup@gxs.com
Technical Support Web Site
TradeWeb

1-800-474-2694

tradewebsupport@gxs.com
Support Directories
Regional Directories
Other Services Directory
Talk or Text: Your Time Zone, Your Language
Specialised support
  • Regional helpdesks in 19 languages
  • Help available 24X7
GXS is #1 Breakout Winner in Customer Experience
Readers of Consumer Goods Technology named GXS #1>>