Case Studies
GXS is Committed to Key Industries
Whether you are an industry leader or a small supplier, we have specific solutions that will meet your specific challenges. Learn how these businesses have exceeded their expectations with GXS.
Customer Success Stories
Automotive
Chrysler
Working with GXS, Chrysler Group, LLC implemented an electronic data interchange (EDI) system to replace the paper-based communications once used to communicate with their smaller suppliers. Chrysler, an automotive giant, is now saving millions of dollars each year by streamlining their processes through GXS solutions.
Hella
Hella, a leading global automotive parts supplier, wanted to reduce the complexity for its business-to-business (B2B) e-commerce infrastructure and centralise B2B operations to the company’s headquarters in Germany. With GXS Trading Grid®, GXS ensures that Hella can enable any partner and consolidate electronic transactions onto a truly global B2B e-commerce network.
Honda
Honda Foundry, a division of Honda and one of the leaders in the Japanese auto parts sector, wanted to enhance the efficiency of their business transactions. With Application Integrator, GXS now enables the company to transfer business documents electronically between their back-office systems and between the company and their customers.
Mitsubishi
Mitsubishi Motors, a leading automotive company, looked to GXS to provide global support to improve the efficiency of the company’s B2B e-commerce operations. The GXS Managed Services environment allows Mitsubishi and their global trading partners to share information seamlessly.
Consumer Products
Anchor Blue
Anchor Blue Retail Group, a leader in the youth-oriented fashion market, needed to get product on store shelves faster and at less cost. To do this, it needed to get more in tune with vendors. Through BizManager™, Anchor Blue was able to get 100 percent of their trading partners communicating electronically making for a first-rate distribution process.
Bernard Matthews
Founded over 50 years ago, Bernard Matthews is a privately owned food processing business, and the UK’s leading producer and brand for fresh, chilled and frozen turkey products. The company opted for Tradanet® Service from GXS, a service that enables Bernard Matthews to exchange business documents electronically by supporting electronic trade through various standards and communication protocols, such as XML, EDI and other industry-specific standards.
Coca-Cola Amatil
Producing over 1,450 million litres of beverage products a year, Coca-Cola Amatil supplies around 114,000 customers from large supermarket chains to small corner stores. In order to provide better service, Coca-Cola Amatil turned to GXS for a fully outsourced e-commerce solution.
Daniels Group
Daniels Group mission is to make chilled, fresh, natural foods without compromising taste. Its brands include New Covent Garden Food Company, Johnsons Juice products and Farmhouse Fare. Daniels Group is a casebook example of a company that depends on electronic trading with its major customers but does not have its own in-house dedicated EDI team. The company relies on the capability of GXS Trading Grid® to manage the variety of different EDI and AS2 formats and to provide a seamless interface to the company’s ERP application.
Dewhirst
Dewhirst specialises in ‘outerwear’—suits, jackets, shirts and trousers for men, suits, blouses, skirts and trousers for women. The company also has a sportswear division that supplies Nike among others. Today, Dewhirst is using GXS Trading Grid® to maintain its position as one of M&S’s largest clothing suppliers. Electronic trading can help deliver on the needs for great customer relationships—as evidenced by Dewhirst’s flourishing business partnership with M&S.
Dole
As the world’s largest producer and marketer of high quality fresh fruits, vegetables and fresh-cut flowers, Dole needed a system that would connect global operations as well as support internal systems. Dole turned to GXS to handle its connectivity needs, improve warehouse efficiency and send automatic alerts through the robust data exchange solution BizManager™ BizLink™
Gaffney of Tiptree
Gaffney of Tiptree is a family business based in Essex, UK, specialising in the manufacture of party novelties. Gaffney uses GXS Tradanet® Service, a fast, reliable document-exchange service that helps the company achieve its business goals, including inventory management.
Kodak
Eastman Kodak Company, a global leader in imaging technology, wanted to streamline and connect a variety of business functions, including accounting, production and management, plant maintenance, sales and distribution, in addition to integrating their e-business systems with SAP products. GXS’s Enterprise Gateway provides Kodak with a single system for transactions and business processes.
Liz Claiborne
Liz Claiborne Inc. a well-known designer and retailer of fashion apparel and accessories, has been a long-time customer of GXS. Over the years, they have implemented a number of GXS products to enhance operations and streamline their supply chain. Liz Claiborne has developed their e-business infrastructure from basic supplier transactions to what is now the most extensive application of B2B integration and EDI in the apparel industry, all with help from GXS.
Herman Kay
Herman Kay Company Inc., a supplier of men’s and women’s outerwear, needed to enhance their electronic communications, streamline operations and improve the exchange of product information. By using GXS Trading Grid® Messaging Service and Global Product Catalogue, Herman Kay was able to lower transaction costs, speed communications and increase the number of trading partners with access to their style information.
J.O. Sims
J.O. Sims is a fresh produce importer, grower and food ingredient supplier. Its customers
include the major retailers and all fresh produce markets and food manufacturers J.O. Sims selected GXS’ Trading Grid® Messaging Services to facilitate event driven. exchange of data between business partners securely and reliably. It enables J.O. Sims to receive customer forecasts, purchase orders, payment notifications, remittance advice, sales activity reports and inventory positions electronically.
Organic Farm Foods
Organic Farm Foods is the UK’s largest importer and distributor of organic fresh fruit, salad and vegetables, selling 9,000 tons of produce each year. Organic Farm Foods opted to digitise the exchange of supermarket sales orders, projections,
invoices and depot entry codes using Desktop EDI™, a PC-based solution from GXS. Desktop EDI enables small and medium businesses to trade electronically by offering EDI-translation and business document management capabilities.
PHOENIX—The German Pharmaceutical Industry
The German pharmaceutical industry selected GXS to provide the PHOENIX Clearing Service via its Trading Grid®. The PHOENIX service essentially digitises the pharmaceutical industry’s supply chain, translating the myriad in-house data formats used by the many companies within the pharmaceutical community and transmitting trading data using GXS’ Trading Grid Messaging Services.
Poupart
Poupart, fast-growing UK based fruit wholesaler, wanted a scalable B2B Infrastructure that would allow the company to grow steadily, expand its trading partners whilst cutting any unnecessary costs from their supply chain. With GXS Trading Grid®, Poupart is able to sustain a business model that depends on sourcing from distant geographies while maintaining the ability to react as swiftly as possible to local market demand.
Tandy Brands Accessories
Tandy Brands Accessories, Inc. makes and markets fashion accessories for men, women and children. Tandy Brands had been successfully using the TrustedLink® iSeries solution for more than five years to trade EDI with over 80 retailers. But when Wal-Mart mandated that it use the Internet and AS2 standard to do business, it quickly needed new technology. The BizManager™ BizLink™ was the perfect choice to integrate with the current system and satisfy Wal-Mart’s requirements.
Tangmere Airfield Nurseries
Tangmere Airfield Nurseries Ltd is a leading European pepper grower, based near the market town of Chichester in West Sussex, England, with further large areas of glass in both Somerset in the UK and Spain. Tangmere has adopted GXS Trading Grid® as its standard platform for B2B e-commerce. GXS Trading Grid is helping Tangmere keep pace with the B2B requirements of a rapidly growing business that is continuing to expand and trade electronically with more and more UK supermarket chains.
Tulip
Tulip is one the largest suppliers of cooked meats in the UK, providing a range of products such as fresh pork, bacon and sausages, pies, canned and cooked meats. The company’s best-known brands are Danepak, Plumrose, Spam and Stagg. Tulip has consolidated all its B2B trading onto a single platform in the form of GXS Trading Grid.
WD-40
WD-40 is a global consumer products company whose brands are usually to be found lurking under sinks, hiding in garages and nestling inside toolboxes. In the UK, WD-40 employs GXS Trading Grid® as its preferred trading platform to exchange electronic orders, invoices, statements and remittances with major UK customers. In a typical week, WD-40 exchanges B2B documents with customers such as B&Q, Focus, Homebase, Morrisons, Somerfield, Tesco, Waitrose and Wilkinson.
Financial Services
Royal Bank of Canada (RBC)
RBC has grown to become the premier bank and largest financial institution in Canada. They needed real-time visibility of their transactions to free up work time and reduce costs. GXS Managed Services provides a secure, seamless and expertly-run e-commerce environment.
Shinhan Bank
Shinhan Financial Group Co. Ltd. is Korea’s first financial holding company that delivers comprehensive financial solutions through a powerful One-Portal network. GXS Managed Services enables Shinhan Bank to introduce new services, such as global cash management and supply chain finance, to their customers.
High-Tech & Manufacturing
BSteel
Bsteel is the IT business unit of Shanghai-based Baosteel Group, the largest iron and steel producer in China. They deploy and manage Baosteel’s global B2B e-commerce strategies. Using GXS Enterprise Gateway and Trading Grid Messaging Service solutions Bsteel provides a unified platform for integrating Baosteel’s internal business units, customers and suppliers around the world to support data gathering, translation and integration into their forecast to payment supply chain execution.
Deluxe Media Services
Deluxe Media Services supplies big names in entertainment such as Fox, Universal and Warner Brothers, with solutions for the manufacturing and distribution of packaged media. Its use of multiple EDI providers and older VAN technology made supply chain communication time-consuming and difficult to manage. Deluxe consolidated all of its EDI traffic to the state of-the-art Inovisworks™. This enabled Deluxe to dramatically improve supply chain productivity and reduce costs across their European trading community.
Exelon Corporation
Exelon Corporation is a major electricity generator and operates the largest fleet of nuclear plants in the United States. Partnering with Exelon GXS developed a Web Portal solution that allows Exelon’s suppliers to send invoice data and supporting documents electronically. Paper and manual processing of supply chain transactions are drastically reduced or eliminated and data quality is significantly improved.
Duradiamond
Established over 15 years ago, Duradiamond was initially set up by John Clark Senior and John Clark Junior to service the engineering sector with diamond tools. Duradiamond uses GXS’ TradeWebSM, which allows the company to exchange documents using the Internet and EDI.
Finnforest
Part of the Metsäliitto Group comprising approximately 130,000 private Finnish land owners, Finnforest is a leading supplier of eco-efficient wood based products, systems and solutions. Finnforest has adopted GXS Trading Grid® as its standard platform for exchanging electronic orders, invoices, delivery notes, ASNs (Advance Ship Notices) and credit notes with suppliers and customers.
InFocus
InFocus Corporation is a leading provider of digital projection technology and services. They selected GXS Managed Services to provide a comprehensive outsourced e-commerce solution—with a single touch point between InFocus’s customers and suppliers.
Milwaukee Electric Tool
Milwaukee Electric Tool took an outsourced and expensive EDI solution in house with the award winning TrustedLink® transformation software solution from GXS. The result was an easy to use system that significantly increased volume transactions while cutting out consultant and network service costs.
Mission Rubber
Mission Rubber Company, a division of MCP Industries, Inc., needed a cost-effective EDI and document exchange functionality to meet growing demand from customers — the manufacturers’ representatives and distributors it sells through. Mission turned to the experience of GXS for a solution that would integrate well with its existing ERP system and found it with the TrustedLink® and Inovisworks™ applications.
ON Semiconductor
Multiple customers using multiple systems across multiple industries were turning ON Semiconductor off. As a preferred supplier of power solutions, it needed a complete solution to work with different environments, including EDI and Rosetta Net. ON Semiconductors employed Managed Services to develop a state-of-the art network to seamlessly exchange data between the company and all of their business partners’ various technologies.
Osram
Based in Munich, Germany, Osram GmbH employs more than 40,000 employees globally and is one of the top two automotive lighting manufacturers in the world. As a long term EDI Express customer, available on the suite of offerings on GXS’ Trading Grid®, Osram can offer integration to all electronically enabled trading partners.
Rohm and Haas
Rohm and Haas Company is a specialty materials company in the US owned by DOW, whose reported revenues are $57.5B. They wanted to eliminate the unnecessarily high operational costs and supplier management challenges within manual invoice processing. Their GXS solution provides their trading partners with a web-based, self-service portal for creating and managing electronic invoices.
Thomson Consumer Electronics
Thomson Consumer Electronics is the Americas’ subsidiary of Thomson Multimedia, the world’s fourth largest consumer electronics company, with 56,000 employees at 38 facilities worldwide and annual sales of more than £5 billion. Thomson is outsourcing its electronic data interchange (EDI) and an extranet site to GXS in an effort expected to save the electronics giant £3 million during the next four years.
Vermont Information Processing, Inc.
Vermont Information Processing, Inc. (VIP) provides business enhancing software applications to approximately 400 beverage distributors. These applications manage distributor inventory, orders, sales reports and financials. To interact electronically with customers, VIP implemented a full suite of integrated solutions from GXS. The solutions, including TrustedLink® and BizManager™ 400, enabled VIP to standardise its supply chain communications offerings and help its beverage distributors improve efficiencies and reduce costs.
Retail
Best Buy
Best Buy Co., Inc. is North America’s leading specialty retailer of consumer electronics, personal computers, entertainment software and appliances. They chose GXS Product Data Quality to increase customer satisfaction and reduce data errors along their supply chain.
Big Lots
Big Lots’ business is dependent on flexible inventory and efficient access to vendor overruns and closeouts. They turned to Partner Performance Management from GXS to manage all aspects of the vendor relationship including transaction flow, shipping notices and compliance. The solution resulted in improved flow and communication throughout the supply chain and products getting into customer hands faster.
DSGi
DSG international plc (DSGi), one of Europe’s leading electronic retailers, needed to streamline communications with hundreds of suppliers in order to keep up with customer demand. They turned to GXS to help improve communications, speed processes and increase efficiency in their dealings with suppliers.
JCPenney
JCPenney is one of America’s largest department store and catalog retailers. The company turned to GXS to enable shipment packing using scanning technology, label shipments with barcodes, and send Advance Ship Notices (ASNs) through GXS’s EDI Express, ASN Plus and Global Product Catalogue.
Ocado
Backed by the John Lewis Partnership (JLP) and in partnership with Waitrose, Ocado is an online grocery service built from a blank sheet of paper. Ocado decided to outsource all of its e-commerce needs to GXS, via its Managed Services. GXS Managed Services is a powerful suite of services that effectively allows Ocado to scale quickly and gain significant competitive advantage in the e-commerce marketplace.
Tesco
Tesco, the U.K.’s largest retailer and sixth largest retailer worldwide, sends and receives more than 1,000,000 documents per month, 42,000 of which were processed on paper. They wanted to reduce their paper-based documents even further, and selected GXS Trading Grid®’s automation and community enablement services to do so.
WHSmith
WHSmith is one of the UK’s largest retailers who has been a long-term user of a number of EDI translation and transmission solutions from GXS to deliver their e-business strategy. More recently, WHSmith also decided to consolidate their e-commerce activities using GXS Managed Services.
Trade & Transportation
FedEx
FedEx Corp., a premier global transportation provider, wanted to provide a single gateway to support all of their e-commerce transactions. They implemented a customised GXS solution to enable data exchange between computers of any platform at any time using any communication protocol.
Royal Mail
Royal Mail, Parcelforce Worldwide and the Post Office branches use GXS Enterprise Gateway to share product catalogs, customer details, invoices and parcel tracking data between its own systems and external trading partners. EDI and XML transactions are exchanged with over 1000 trading partners and the Royal Mail’s SAP and Siebel systems.
Schenker
Schenker A/S is one of the world’s leading providers of integrated logistics services. The company has worked with GXS for over a decade, continually developing and improving their service to customers and trading partners. To address their new challenges, GXS can help them deliver new capabilities to market within short turnaround periods, which is of crucial importance to Schenker in terms of new business development.
TMF Operating
TMF Operating is a division of Brambles Industries, the £3 billion group that also owns CHEP, the leading provider of pallet and container leasing; Recall, the records management services and Cleanaway, the waste management services company. TMF Operating selected GXS’ Trading Grid® Messaging Services, part of the suite of offerings available on GXS’ Trading Grid, to reap the benefits of EDI across the business.
Yantian International Container Terminals
In the port facilities industry, a communications error can cause a shipment to travel around the globe to the wrong destination. Yantian International Container Terminals (YICT) needed a comprehensive transaction exchange platform for its China-based port facilities. GXS helped YICT meet its shipping communication needs with BizManager™ BizLink™. The solution is a simple “point-and-click” system used across a complex community of trading partners.