Beta Incident Report

Incident Report

In order to maximise our efforts in supporting you as a valued Beta Program Participant, please complete the following information regarding the incident found, as thoroughly as possible. Upon completion of this form, you may submit it online or email it to beta@gxs.com. A representative from the GXS Beta Team will contact you upon receipt of the information.

Beta Incident Report

First name:
Email:
Last name:
Phone:
Company:

GXS SOLUTION

Global Data Synchronization:

Trading Grid Messaging Service:

Trading Grid B2B Gateways:

Trading Grid Messaging Accelerators:

Order LifeCycle Visibility:

Logistics Visibility:

Inventory Visibility:

Description of Incident

Steps to Reproduce Incident

Frequency of Occurence

Environment Information

Processor*
RAM*
Hard Disk Space*
Operating System*
Browser*
Database*
Application Server*
Web Server*
Java Platform (i.e., JVM)*

*Denotes pre-requisite third-party software NOT provided by GXS, Inc.